FAQ
What types of products do you offer?
Stylish Feel specializes in trendy women's fashion, featuring a curated selection of standout pieces such as Jackets, Dresses, Jumpsuits, Sportswear and more. Our collection is designed to empower women to express their style effortlessly through fashionable matching sets suitable for various occasions.
How can I contact customer support?
You can reach our customer support team via email at hello@fashionfeel.com. Our support hours are from 8 am to 8 pm, Monday to Saturday, Central Daylight Time.
What is your return policy?
We accept returns or exchanges for items purchased from our website within 30 days of the purchase date, provided there are no visible signs of damage and all original packaging is intact. Please note that certain items, such as intimate apparel, are exempt from returns.
How long does shipping take?
Shipping times vary by location. For example, orders to the United States typically take 7-14 business days, while international orders may take longer. Please allow an additional 2-5 business days for order processing before shipping.
Do you offer tracking for my order?
Yes, all orders are processed with tracking numbers. You will receive an email with your tracking information once your order has been dispatched to the carrier's sort facility.
What should I do if I receive a damaged item?
If you receive a damaged or defective item, please contact our customer support team at hello@fashionfeel.com within 48 hours of delivery. We will review your claim based on the timestamp information from the tracking link and delivery confirmation.
Can I change my shipping address after placing an order?
Once an order has been placed, we are unable to make any changes, including address modifications. It is the buyer's responsibility to ensure that the shipping address is correct before submitting the order.
What if my order is lost or stolen?
Stylish Feel is not responsible for lost, stolen, or damaged packages. If your tracking information indicates that your package was delivered but you have not received it, please report the issue to your shipping carrier and file a claim if necessary.